Client Privacy Policy
Scales & Associates is a specialist recruitment, staffing management, talent pipelining and mapping partner. We are a “data controller”, which means we are responsible for deciding how we hold and use personal information about you.
Data protection principles
We will comply with data protection law. This says that the personal information we hold about you must be:
- Used lawfully, fairly and in a transparent way.
- Collected only for valid purposes that we have clearly explained to you.
- Relevant to the purposes we have told you about and limited only to those purposes.
- Accurate and kept up to date.
- Kept only as long as necessary for the purposes we have told you about.
- Kept securely.
The kind of information we hold about you
For clients and prospective clients we hold the name, position, email address, LinkedIn details, website profile, press releases, and mobile and work telephone numbers of hiring managers or other points of contact.
We may also collect more sensitive information, such as information about physical or mental health conditions, or about criminal offences and convictions, which requires a higher level of protection.
How and why we use your information
- To perform our contract or business arrangement with you.
- To provide the services you have engaged us for.
- To inform you about business opportunities and suitable candidates.
- Where necessary for our legitimate business interests, such as governance, accounting and marketing.
- To comply with our legal obligations.
- Where you have given consent to the disclosure of your data.
Sharing your information
We do not share your personal data with third parties except with our legal and professional advisers, government bodies and regulators, courts, or where we are otherwise required to do so by law.
Information you submit through the forms on our website is transmitted securely and delivered to us by email using trusted service providers (Cloudflare and Resend), who process it only on our instructions.
Automated decision-making
We do not use automated decision-making.
Data retention
We retain your personal information only for as long as necessary to fulfil the purposes for which we collected it, including to satisfy any legal, regulatory, accounting or reporting requirements and in relation to potential legal claims.
Your rights
- The right to be informed.
- The right to have inaccurate data corrected.
- The right to restrict processing.
- The right to object to processing.
- The right to erasure.
- The right of access.
- The right to data portability.
Changes to this notice
We may amend this notice to reflect our continuing commitment to data protection or changes in the law. Any changes will be published on this website.
Contact
To withdraw consent, request removal from our systems, exercise any of your rights or raise a data protection concern, please email andrew@scalesassociates.com with the subject line “Data protection issue”.